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Frequently Asked Questions
Typically our clients will have their proposal emailed to them within 2-3 business days. We pride ourselves on quickly providing proposals to our clients!
We take pride in the insurance and assurance we provide to our clients. We offer over $6 million of coverage.
We typically schedule all clients within 2-3 weeks of their accepted proposal.
An arborist is a certified and trained professional who specializes in improving and sustaining the health and appearance of individual trees and shrubs. Arborist also understand and appreciates the value of trees and shrubs and is trained to inspect them effectively to identify causes of plant problems. An arborist is a skilled technician who can treat to resolve or prevent damage, and remove trees and shrubs and operate trade-specific equipment and tools.
The most competent arborists receive certification by the International Society of Arboriculture (ISA), which is an internationally known professional organization. That promotes the professional practice of arboriculture through research, technology, and education.
Yes, we currently have 1 CTSP on staff.
No, our team can perform the work with or without the client being home.
Yes. Not only to they improve your property value. Pruning is essentially guiding young and medium-aged trees to develop good branch architecture which is key to sustainable tree plantings. Good architecture created through structural pruning is enormously beneficial and should be the primary objective for pruning. Helping the tree develop better architecture can reduce the chance for failure when nature gets nasty. This benefits the tree owner and the tree and should be the main reason we prune. The benefits of pruning far outweigh the negatives when done correctly— with the tree in mind!
No. Any material other than wood/dirt will damage our stump grinding machine.
It's not apart of the stump grinding service, but we will remove it for an extra fee. We charge by the hour.
No, however we can offer this as an additional service if requested!
Yes, there will be a fee of $50.00 for an estimate outside of Mclean County. (fee will be applied to Invoice if client accepts our proposal)
No, however we recommend using Bellas Landscaping for any planting or lawncare needs.
Bellas Landscaping: 309-827-5263
We are happy to tell our clients that we have turf protection available for every job. Basically, we can place heavy duty mats on the ground that support the weight of all of our equipment without rutting up or damaging the yard.
Standard service does not include removal of stump grinding debris however, debris removal is an additional option available.
YES! Not matter what the accessibility is at your property we can still perform the work! We have climbing arborists and back yard aerial lift equipment that fits through a 36” gate! WOW
Depending on the type and size of power line dictates how we will approach performing the work. If this is a service line which means from pole to house then we can have that lined temporarily dropped by the power company.
YES! Although so many clients think that tree care companies shut down during the winter, Oak Bros works all year long! Remember, trimming or pruning trees is best for winter months and of course tree removal can take place any time of the year.
Yes we do service commercial accounts. Our certificate of insurance is attached to every proposal.
The objective of a Plant Health Care (PHC) program is to maintain or improve the landscape’s appearance, vitality, and safety, using appropriate and responsible methods and treatments. We believe that trees offer economic, environmental, and social benefits, and here at Oak Bros, we have created programs focused on these aspects.
Susceptible trees and shrubs are vulnerable to attacks by pests. Some diseases can quickly and easily kill within a short period of time while others are chronic and long lasting. Some diseases cause no injuries at all. Our trained PHC technicians are trained to identify signs of disease when evaluating your trees and shrubs and will provide solutions and treatment to ensure their long-term health.
Every three to five years is a good rule of thumb, but it could be less, depending on the tree. Storm events may also cause damage that needs to be addressed immediately. It’s a great idea to have our Arbor Consultant evaluate your trees annually.
We accept personal checks, cash, and credit cards. There is a 3.2% surcharge fee for credit card payments.
Expect an invoice within the week of the service completed. You can find the invoice in your email inbox, unless requested sent by mail.
We are always taking applications. Please see our Employment page for current available positions and an application form.
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